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Natural Language Understanding API - Sentiment

This API can be used to automatically classify customer support log to ‘Satisfied’ and ‘Unsatisfied’ to gain customer support insights.

Sentiment

47% of consumers take sentiment (tonality of a review’s text) of reviews into account in purchasing decisions. Our Sentiment API can automatically parses and gauges the severity of your customer feedbacks or support tickets based on positive, negative and neutral word usage.

SENTIMENT ANALYZER

Sentiment analyzer uses machine learning to reveal the structure and meaning of text. You can extract information about people, places, and events, and better understand customer sentiment.

INPUT TEXT

Korean
예제를 선택해 주세요
색이 예뻐 보여서 샀는데 마음에 들어요! 사이즈도 잘 맞아요~
배송 늦어져서 취소요청했더니 결국 옷와서 봤는데 다 구겨지고 옷도 너무 커서 다시 반품요청 했어요. 정말 짜증나네요.
너무 예뻐요ㅠㅠ 재질도 마음에 들고 예뻐요 배송도 아주 빨라요!
색깔이 다홍색에 가까워서 색깔은 제 취향이 아니네요..ㅠ 좀 아쉬워요
바지가 엄청 편해요! 착용감도 좋고 핏도 이쁘게 만들어줘요~ 다음에는 흰색도 사야겠어요

RESULT

Input text above or try analyzer with our example

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